paysjob.com

careers@phillipbank.com.kh

To be responsible for blank card stock, personalized card with high security manner
To process blank card receiving until card delivered to real cardholder is compliance to security process
To produce and deliver bankcard to branch/customer with efficient management of staff/delivery man
To check card inventory before and after sending card to branches
To support and manage bank staff on card stock, card delivery , card usage
To handle and resolve cardholder problems, queries and complaints at branches over the phone and email.
To enter customer data into all related system after an application for a new card account is approved.
To prevent NRI, and lost/stolen card transaction can be protected and detected as early as possible to protect customer and bank.
To monitor transaction fraud, merchant fraud, cardholder and employee fraud
To keep improving card management process and digitalizing the process as much as possible by working with other digitalized departments.
To join card business project implementation with all related stakeholders.
Perform other duties assigned by managements.

At least 1 year(s) of working experience related to Card Management in banking industry
Experience on debit and credit card payment with Mastercard, VISA, and UPI
Knowledge of card digitalization, digital banking and card sale
Knowledge on PCI-DSS and card security matters
Bachelor Degree in MIS or Business Administration or similar
Microsoft Word , Excel , Power Point