Monitor overdue and defaulted loans daily to timely provide an update or recommendation to upper manager;
Prepare and submit daily reports of the overdue and repayment for all credit facilities to keep all related stakeholders informed of the status;
Input two-week reminder of repayment report into the share drive for branch to take actions according to the Bank’s policy;
Input and update status on analyzed case into Case Under Analysis of Recovery to ensure the case is solved properly;
Follow up and verify with the branch loan officers to get updates of reasons for repayment lateness and next action plan to handle the case;
Review and update overdue clients that exceed timeline set in the Bank’s policies to timely handle the case;
Track and prepare list of restructured or rescheduled clients by working closely with branch loan officers to better administer the repayment schedules;
Respond to all the inquiries, issues, or errors related to repayment to all branch personnel when required;
Arrange appropriate time to chase and follow up with client to ensure agreed terms and conditions are made;
Process to do a manual settlement to clients when appropriate;
Conduct site visit to those overdue and/or defaulted client when assigned by upper manager of loan recovery team.
Job Requirement
Bachelor’s degree in finance and banking, accounting or any relevant field;
Minimum one year of working experiences in credit function of financial industry;
Basic understanding of the bank branch operations, rules and regulations, laws, granting loans, and credit risk management;
Good problem solving, negotiation, interpersonal and convincing skills;
Patience and understanding of emotions to deal with clients;
Ability to use and communicate in both Khmer and English;
Microsoft Office and Bank’s software;
Excellent organizing, recording and filing skills;
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