Solicit both potentially existing and new clients in accordance with the guidelines stated in the micro business loan policies and procedures to ensure the secured loans.
On-board new micro business loans to ensure delivery of disbursement target.
Explain to clients the different types of loans and credit options that are available, as well as the terms of those services for further cross-selling.
Collect all clients’ required documents for loan application to ensure their eligibility to have it approved.
Conduct credit investigation to analyze applicants’ financial status, credit, property evaluations, repayment capacity to determine feasibility of granting loans.
Gather valid applicants’ financial records by obtaining and compiling copies of clients’ credit histories, corporate financial statement and other financial information to prevent them from being conned.
Conduct a site visit during loan assessment process to obtain in-depth information concerning to the purpose of customer’s loan application and ensure customer security for the loan is sufficient and acceptable.
Make the regular site visits to existing customers in order to determine whether the loan should stay the same or be downgraded due to the actual condition of their loan collateral and/or financial situation as well as to develop relationship with customers for further cross-selling.
Follow up delinquent client immediately and refer such case to the supervisor in order to proactively handle the branch loan portfolio.
Process registration of title deeds at local authority and land office to acquire the legal evidence of client’s right to ownership of the property.
Stay abreast of new types of loans and other financial services and products to better meet customer needs.
Job Requirement
High School Diploma or Associate Degree in finance and banking, accounting or any relevant field.
Less than one year of working experiences.
Ability to use and communicate in both Khmer and English.
Ability to use Microsoft Office.
Good sales and customer services skills.
Good math skills and ability to spot numerical errors.
Good problem solving, negotiation and interpersonal skill.
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