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Senior Remittance Training and Development Officer

ABA Bank

https://www.ababank.com/

098630108

recruitment@ababank.com

Job Description

  • Create and prepare training materials for International Operations products/services/systems/procedures including remittances, money transfers, and other payment systems;
  • Identify training and development needs through job analysis, appraisal schemes and regular consultation with Line Manager and Functional Heads;
  • Conduct branch site visit assessment on frontlines to observe and identify daily operations and complete checklist for further reporting and development purpose;
  • Maintain up-to-date training materials, methodologies and tools to equip participating employees with well-rounded knowledge and skills;
  • Design and apply assessment tools to measure training effectiveness to ensure all competency gaps are addressed for further improvement;
  • Provide coaching and guidance to relevant frontline employees in regard to International Operations knowledge and procedures;
  • Provide end-to-end support/guidance to employees before and after training;
  • Work collaboratively and co-operatively with all related departments to provide support to employees in line with ABA goals and values;
  • Partake in process improvement/development within the department by working closely with Line Manager(s) and other ABA Bank specialists to identify improvement opportunities, drafting processes, and piloting them into operations;
  • Continuously propose to refine/enhance existing systems/processes and attend testing before implementing the changes;
  • Handle tasks assigned by Line Manager.

Job Requirement

  • Bachelor’s degree in Teaching, Finance and Banking, Accounting or any relevant field;
  • Minimum two year of working experiences in banking and financial services industry preferably in training field;
  • Knowledge of banking operations especially international money transfers;
  • Teaching, training delivery, and classroom management skills;
  • Ability to coach, support and communicate product and process knowledge to relevant stakeholders;
  • Ability to use and communicate in both Khmer and English;
  • Good communication, problem solving, and interpersonal skills;
  • Ability to prepare lesson plan, presentation and other training materials;
  • Microsoft Office and Bank’s software;
  • Strong dedication to accuracy and efficiency.

Job Location

Phnom Penh

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Company Overview

  • Salary Range

    Negotiation
  • Job Contract

    Full Time
  • Prefer Experience

    At least 2 years
  • Degree

    Bachelor
DeadLine: Oct 22, 2020 Hire: 1 Position
Collin Street West, Victor 8007, Cambodia. (+855) 70 900 982 job@paysjob.com

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