Job Description
The main objective of the "Senior Officer for Hardware Technical" position will be tasked with monitoring and maintaining an organization’s computer systems. The role will be responsible for diagnosing any hardware or software faults with these systems and will solve the issues either in person or over the phone and collaboration with external supplier for hardware preparing outside.
Job Requirement
- Control all process for IT Hardware component preparing outside with vendor and supplier.
- Document all computer changed/updated.
- Prepare statistical reports related to technical support for management as needed.
- Analyzing existing computer systems and making recommendations for upgrades and improvements.
- Collaborating with other departments for supporting new purchasing IT Hardware Component.
- Deploying the windows operating system through Windows Deployment Server (WDS).
- Manage client agents for server monitoring as well as agents for server management (SCCM).
- Perform others duties or tasks are assigned by manager.
- Prepare statistical reports related to technical support for management as needed.
- Perform other task as assigned by supervisor or management.
Skills Specifications
- Bachelor degree of information technology or related field is required.
- Work experience over 3 years related with hardware support.
- Ability to see potential problems in a system setup.
- Ability to work to a strict deadline.
- Analytical thinking with good problem-solving abilities.
- Knowledge of CCTV, TCP/IP, WAN, LAN, DHCP, DNS Networking, Router, Switch, Windows Server and can troubleshoot on Windows’s issue.
- Understand the computer deployment through Windows Deployment Service (WDS).
- Understand the system center configuration manager.
- Team work cooperation and goal orientation.
- Good English communication skills is a plus.
- Loyalty, honesty, patient work, positive attitude.
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